PRIVACY POLICY
At www.oakcraft.in, we take your privacy seriously and uphold the highest standards in safeguarding your information. Your trust is invaluable to us, and we invite you to carefully review this document outlining our privacy policy.
Note: Our privacy policy is subject to periodic changes without notice. To stay informed about any updates, we recommend reviewing this policy regularly. Additionally, this privacy statement does not extend to our business partners, affiliates, or other third parties. Please review the privacy statements of other parties with whom you may interact.
What user or customer information does www.oakcraft.in collect?
Your Contact Details: Customer name, email address, www.oakcraft.in account password, phone number, and shipping address.
Transaction or Banking Details: Credit card number, cardholder name, expiration date, and CVV (held by our Payment Gateway partner, Cashfree).
Previous Orders and Transactions: Product and pricing details, date of purchase, transaction information, payment history, etc.
Information from Optional Online Surveys: Demographic information (gender, age, income), product and service preferences.
Cookies: Data stored by the website to remember user-specific information.
Session Log Information: Navigation within the site, source of traffic, IP address, browser type, language, operating system, date, and time of request.
Third-Party Sign-In Information: Shared via Facebook, Twitter, Pinterest sign-ins.
Email Communication: Inquiries, order-related information, disputes, or complaints.
Note: User-generated content on the site (reviews, blogs, chat messages, testimonials) is not considered personal information and is not subject to this privacy policy.
How does www.oakcraft.in utilize user or customer information?
We collect information necessary for business operations and to enhance user experience, never selling or renting it to third parties.
User or customer information may be shared with subsidiaries, affiliates, and partners involved in delivering services to customers. Information sharing may also occur during acquisitions or mergers.
Aggregated user information helps us understand customer behavior for better experiences, and it is used for statistical and demographical profiles.
Information is used to communicate offers, deals, new launches, product information, order and shipping status, as well as promotional content. Opt-out options are provided.
Cookies customize user experiences, identify recently viewed items, and implement wish list and cart features.
Session log and traffic flow information guide improvements on the site and aid in understanding customer preferences and behavior.
IP addresses, traffic sources, user navigation, browser, and OS information measure overall site performance.
User information may be used in legal disputes, regulatory compliance, problem resolution, fraud detection, fee collection, and enforcement of terms and conditions.
Opt-out Information:
www.oakcraft.in offers users the opportunity to opt-out of non-essential communications. To remove your contact information, email us at contact@oakcraft.in.
For any questions regarding this statement, please contact us at contact@oakcraft.in.